Home / Commercial / Programs / Trade / Concierge Services
Handled quietly, through you · ConnecticutHigh End Furniture
Repair CT
Repairs booked by a concierge and completed without the resident lifting a finger. High end furniture repair CT residences request through their concierge is, at heart, a discretion service that happens to involve upholstery.
One contact: youTimed to your windowCall (347) 310-7483
Discretion is what you are paying for
Across the rest of this site we encourage direct contact with the client. Here the value lies in the opposite. A concierge is not really buying upholstery. They are buying certainty that the resident will never be managed, followed up or pitched to. You remain the single point of contact, the piece leaves and returns in a window you set, nobody from our side discusses anything with the resident, and nothing with our name on it is left behind. Repairing the furniture is the simpler half of the job.
A resident’s furniture, or the building’s
High end furniture repair CT concierges book usually falls into two groups: pieces a resident owns and keeps at home, and the building’s own furniture in the rooms all residents use, from a Greenwich condo lobby to a West Hartford residents’ lounge.
Collected, repaired, returned
A piece from someone’s home needs more care than a commercial job, and much of that care is about how it is wrapped, recorded and returned rather than about the upholstery itself.
What we do
Protect itWrapped and padded before it moves, so it comes back as it left.
Record itPhotographed at handover, so its condition going out is on file.
Repair it in the workshopWhere the materials and the time are, not in the home.
What we never do
Price it to the residentQuotes go to you. Money is never raised with the resident.
Chase more workNo follow-up calls, no mailing list, no card left on the table.- Go around youIf the resident asks us anything, we refer them back to you.
Request, window, repair, report
Send the request
With whatever you know. A photo helps; a description also works.
Set the window
You pick the time for collection and return. We work to it.
Repaired in the workshop
Wrapped going out, wrapped coming back, and checked before it leaves us.
Report to you
Photos and a short note, to share with the resident or not.
Private homes, and the building itself
For furniture the building owns in shared rooms, the record-keeping side is covered on property managers. When a resident’s piece is worn or faded rather than damaged, the finish work is explained on leather restoration.
High End Furniture Repair CT FAQ
Questions from concierges and residence managers.
Will you get in touch with the resident?
Not unless you ask us to. High end furniture repair CT concierges book goes through you in both directions, pricing included.
Can collection happen while the resident is away?
That is the usual arrangement. You pick the window and we keep to it.
Do you leave a business card?
No. No card, no follow-up, no mailing list. Our relationship is with you.
How is the piece protected?
It is wrapped and padded before it moves, photographed at handover, and returned in the same way.
Will you take a single chair?
Yes. One piece from one home is a perfectly normal concierge request.
Send it over and name your window
A photo and a time that suits. The rest, the resident included, stays with you.
Or call (347) 310-7483 · office@leatherrestorepro.com